We deliver every day except Wednesday. Our standard delivery window is between 10:00 am and 3:00 pm. While we do our best to the on time, traffic and weather can occasionally cause delays, but if we are running late, we will notify you on the morning of your delivery

Please note: We are unable to provide specific arrival times outside of this window, and we do not send "on-the-way" text messages at this time.

Absolutely! Our collection address: Parsonage Cottage, Aythorpe Roding, Dunmow, Essex, CM6 1PD

For bespoke cake collections, we will arrange a specific pick-up time with you when you place your order.

We are open for collections at the following time:

• Monday 9:00am - 4:30pm
• Tuesday 9:00am - 4:30pm
• Wednesday CLOSE
• Thursday 9:00am - 4:30pm
• Friday 9:00am - 4:30pm
• Saturday 9:00am - 4:00pm
• Sunday 9:00am - 4:00pm

We love meeting our customers in person! We regularly attend pop ups and markets, our current schedule is always posted on our Instagram, Tiktok, Facebook, X, pages. If you are an event organiser looking for a reliable vendor, please get in touch.

The fridge (Best for longevity): Refrigeration is your safest bet. It's essential for cakes with fresh cream, buttercream, fruits fillings or fresh fruit decorations. Wrap your keep in cling film or place it in an airtight container or covered tightly to stop it from absorbing any fridge odours.

Please note: Never store your cake near a hot oven, on a sunny windowsill, or in a damp area. Heat will melt your icing, and sunlight will fade those beautiful colors

Nobody likes a dry sponge! Here are our top bakery secrets for keeping your cake soft and moist:

• Wrap it tightly: Once you have cut a slice, do not leave the cut edge exposed to air. Use cling film or plastic wrap directly against the cut surface this locks the moist inside the sponge
• Use an airtight container: This is non-negotiable. A Cake tin, a large sealed Tupperware box, or even a large mixing cowl covered tightly with cling film works wonderful
• The "Room Temperature" the magic trick: This is the most important step! Chilling a cake firms up the butter, which can make the sponge feel dense. Always let the cake sit at room temperature for 30 to 60 minutes before serving. As the butter softens, the sponge relaxes and regains that soft relaxes and regains that soft, melt in your mouth texture
• Do not over chill: If you are storing it in the fridge, take it out about an hour before your guests arrive to let it breath and come back to life

We wish we could! Unfortunately, our cakes and cupcakes are far too delicate to survive the courier journey. We have not found a shipping method that guarantees they will not arrive squashed, so we prefer to keep them safe in our hands until they reach yours.

We are very sorry, but we are currently unable to cater to specific allergies. Our kitchen handles nuts, milk soya wheat, eggs, gluten, seeds etc. While we take every precaution to avoid cross-contamination, we cannot guarantee that any product is free from traces of these allergens.

 We are constantly evolving our designs to keep things fresh and exciting! Sometimes, specific decorations or ingredients may be out of stock, prompting us to make a creative swap. Since every order is baked from scratch, we don't always manage to photograph the latest versions before the fly out the door. For a peek at our most recent creations, Follow us on social media.

We truly appreciate our returning customers! While we do not have a formal points system just yet, we love to reward loyalty. Follow us on social media or join our mailing list for exclusive discounts promotions throughout the year.

Absolutely! If you are a business owner, event planner, or just love having a cake on the table weekly. we are happy to set up a recurring order schedule. Just email us directly, and we can work out a tailored plan with a discount for bulk or regular bookings.

 For standard cupcakes, cakes, wedding we recommend ordering at least 1 week in advance. For bespoke, elaborate celebration cakes get in touch a 1 week and for wedding cakes 4-6 weeks ahead to secure your date. However, we always recommend booking as early as possible to avoid disappointment especially during holiday seasons. 

To secure your date, we require a 50% non-refundable deposit at the time of booking. The remaining balance is due 3 days before collection or delivery. This ensure your time slot is reserved just for you